Privacy Policy

Last Updated: April 2026

1. Introduction

TrueNest Senior Home Living ("TrueNest," "we," "us," or "our") operates the website truenestseniorliving.com. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

TrueNest Senior Home Living is located at 6115 Morehead Rd, Harrisburg, NC 28075.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our website.

2. Information We Collect

Information You Provide

When you fill out a contact form, job application, or volunteer form on our website, you may provide:

Your name
Email address
Phone number
Messages or questions about our services
Job application details (for career inquiries)
Volunteer interest and availability

We only collect information that you choose to share with us.

Information Collected Automatically

When you visit our website, certain information is collected automatically through Google Analytics:

Your IP address
Browser type and version
Device type (desktop, tablet, or mobile)
Pages you visit and how long you stay
The website that referred you to us

This information helps us understand how visitors use our website so we can improve it.

Information from Embedded Services

Our website includes embedded Google Maps on certain pages. When you interact with these maps, Google may collect information about your device and usage. This is governed by Google's own privacy policy.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries about assisted living and memory care
Schedule tours and answer questions from families
Process job applications and volunteer interest forms
Improve our website based on how visitors use it
Protect our website from spam and abuse
Comply with legal obligations

We do not use your information for any purpose other than what is described here.

4. Third-Party Services

We use a small number of trusted third-party services to operate our website:

Google Analytics

We use Google Analytics 4 to understand how visitors use our website. Google Analytics collects anonymized data about page views, device types, and browsing patterns. It does not collect your name, email, or other personal details.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Google's privacy policy is available at policies.google.com/privacy.

StaticForms

Our contact forms are processed by StaticForms (staticforms.dev). When you submit a form, your information is transmitted securely to StaticForms, which forwards it to us. StaticForms does not use your information for any other purpose.

Google Maps

We embed Google Maps on our contact and about pages to help you find our location. Google may collect usage data when you interact with these maps. Google's privacy policy applies.

Cloudflare

Our website is hosted on Cloudflare Pages. Cloudflare provides security and performance services. Cloudflare's privacy policy is available at cloudflare.com/privacypolicy.

5. Cookies and Tracking

Our website does not set any cookies directly. However, third-party services we use — such as Google Analytics and Google Maps — may place cookies on your device.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking cookies may affect how some features of our website work.

6. Data Sharing

We do not sell your personal information. We never have and we never will.

We only share your information with the third-party service providers listed above, and only to the extent necessary to operate our website and respond to your inquiries.

We may disclose your information if required to do so by law or in response to a valid legal request from a government authority.

7. Data Security

We take reasonable steps to protect your information:

All pages on our website use HTTPS encryption
We use security headers including HSTS, Content Security Policy, and X-Frame-Options
Our contact forms include spam protection measures
We limit access to personal information to authorized personnel only

No method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

You have the right to:

Know what personal information we have collected about you
Request that we delete your personal information
Opt out of analytics tracking (see Section 4 above)
Correct any inaccurate information we may have

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Medical Disclaimer

The content on this website is provided for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

TrueNest Senior Home Living is a licensed family care home — not a medical facility. We provide assisted living and memory care services, but we do not provide medical treatment.

Always seek the advice of your physician or other qualified health provider with any questions you may have about a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this website.

11. Limitation of Liability

This website and its content are provided on an "as is" basis without warranties of any kind, either express or implied.

TrueNest Senior Home Living shall not be liable for any damages of any kind arising from the use of this website, including but not limited to direct, indirect, incidental, or consequential damages.

We are not responsible for the content, privacy practices, or policies of any third-party websites linked from our site. We encourage you to review the privacy policies of any external sites you visit.

12. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "Last Updated" date at the top of this page.

Your continued use of our website after any changes to this policy means you accept the updated terms.

13. Contact Us

If you have any questions about this privacy policy or how we handle your information, please contact us:

TrueNest Senior Home Living

6115 Morehead Rd, Harrisburg, NC 28075

Email: [email protected]

Phone: (704) 765-5262